How are investor enquiries handled during the campaign?
Investor enquiries relating to the investment process, registration, verification and platform support are handled by CONDA Capital's Investor Relations Team.
Investors can contact the team via the contact form in the FAQ section (see article: How to contact us).
Investor enquiries relating to these topics are handled by the CONDA Capital Investor Relations Team.
Who answers questions about the company?
Questions relating specifically to your company, business model or other company-related matters are forwarded to you as the issuer.
We therefore recommend that you set up a campaign-specific email address before the campaign launches and designate a specific point of contact within your company to handle investor inquiries.
What should we do if investors contact us directly?
If investors contact you directly with questions about the investment process, registration or verification, please refer them to the investor FAQs on CONDA Capital Market and the contact form available there.
A prompt response within 24 to 48 hours can be crucial for conversion during the campaign. Make sure that forwarded company-related questions are therefore handled promptly.