I am unable to invest
If you are unable to make an investment, please check the following points:
- Have you fully verified your account?
Make sure that the verification process (KYC) has been successfully completed. - Have you provided all your personal and address details?
Incomplete details may prevent the investment process. - Are you using a valid payment method?
- Have you confirmed all legal notices during the investment process?
If all the above points have been met and the error persists, it may be a technical issue.
In this case, please send a brief description of the problem together with screenshots to our Investor Relations Team (see article: How to contact us).
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