I have made a payment from a joint account; what happens now?
Payments from joint accounts are generally possible, but often cannot be automatically allocated, as each investment account is registered to a single person. These payments are therefore initially held back by our payment provider.
Already transferred?
We can manually review the payment and allocate it correctly. If you have already made a payment, please send a brief message to our
Investor Relations Team (see article:
How to contact us).
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