Login issues after the migration from conda.at / conda.de

Login issues after the migration from conda.at / conda.de

Alert
Please note: This article is only relevant for users whose investments were transferred to conda-capital.com as part of the platform migration from conda.at / conda.de.

Case 1: You already had a CONDA Crowdinvesting account and are logging in to CONDA Capital Market for the first time

  1. Go to www.conda-capital.com.
  2. Click “Register” in the top right corner.
  3. In the registration window, select “Log in with CONDA”.
  4. Log in using your existing CONDA credentials.
  5. If a new verification is required afterwards, please follow the displayed steps.
Info
A new verification may be required for investments on CONDA Capital Market, even if you already had a CONDA Crowdinvesting account.

Case 2: “Log in with CONDA” does not work

  1. Go to www.conda-capital.com.
  2. Click “Log in”.
  3. Enter your email address and password directly.
  4. Use the same email address you originally used to create your account.
  5. Make sure you are actually on the CONDA Capital Market platform.

Case 3: Direct login also does not work

  1. Click “Forgot password?” on the login page.
  2. Enter your registered email address.
  3. Check your email inbox.
  4. Also check your spam or junk folder if necessary.
  5. Reset your password using the link provided and try logging in again.
Idea
Tip: Please check whether you are using the correct email address.

Does the problem persist?

  1. Clear your browser’s cookies and cache.
  2. Try logging in using a different browser (e.g. Chrome, Edge or Safari).
Alert
If the problem persists, please contact our Investor Relations Team (see article: How to contact us).

    • Related Articles

    • How do I verify my account with CONDA Capital Market?

      Verification (KYC) at conda-capital.com To be able to invest on conda-capital.com, you must verify your identity (KYC process). This step ensures that your details are correct and that legal requirements regarding anti-money laundering are met. ...

    • How do I register on CONDA Capital Market?

      To invest on conda-capital.com, you need a verified account. Registration is the first step and takes just a few minutes. Step-by-step guide 1. Start registration To register, click on ‘Register’ in the top right-hand corner of the homepage. 2. Enter ...

    • Taxation of withdrawals

      How are subordinated loans taxed in Austria? With a traditional subordinated loan in Austria, there is generally no automatic tax deduction by the platform or the company. This means: The paid interest or returns are subject to income tax Investors ...

    • How is an investment transferred in the event of inheritance?

      If an investor passes away, existing investments may be transferred to the person entitled to inherit them. Several steps are required before the transfer can be completed. 1. Registration and verification of the heir The heir must first register on ...

    • How do I invest? Step by step

      Step-by-step guide Select a suitable project for you on www.conda-capital.com. Click on “Invest”. Select the interest option: Voucher or Money. Enter the desired investment amount. Select your reward, if available, and click on “Invest”. Review the ...