Login issues after the migration from conda.at / conda.de
Please note: This article is only relevant for users whose investments were transferred to conda-capital.com as part of the platform migration from conda.at / conda.de.
Case 1: You already had a CONDA Crowdinvesting account and are logging in to CONDA Capital Market for the first time
- Go to www.conda-capital.com.
- Click “Register” in the top right corner.
- In the registration window, select “Log in with CONDA”.
- Log in using your existing CONDA credentials.
- If a new verification is required afterwards, please follow the displayed steps.
A new verification may be required for investments on CONDA Capital Market, even if you already had a CONDA Crowdinvesting account.
Case 2: “Log in with CONDA” does not work
- Go to www.conda-capital.com.
- Click “Log in”.
- Enter your email address and password directly.
- Use the same email address you originally used to create your account.
- Make sure you are actually on the CONDA Capital Market platform.
Case 3: Direct login also does not work
- Click “Forgot password?” on the login page.
- Enter your registered email address.
- Check your email inbox.
- Also check your spam or junk folder if necessary.
- Reset your password using the link provided and try logging in again.
Tip: Please check whether you are using the correct email address.
Does the problem persist?
- Clear your browser’s cookies and cache.
- Try logging in using a different browser (e.g. Chrome, Edge or Safari).
If the problem persists, please contact our
Investor Relations Team (see article:
How to contact us).