My investments are not displayed correctly in the dashboard; what can I do?

My investments are not displayed correctly in the dashboard; what can I do?

Investment is displayed incorrectly

If your investment is displayed incorrectly (e.g. incorrect amount, duplicate entry or wrong project), there may be a technical display issue.

Here’s what to do

Please contact our Investor Relations Team and provide the following details:
  1. Name and registered email address
  2. Amount or security concerned
  3. Screenshot or brief description of the error
Contact: support@conda-capital.com
Our team will check the transaction directly in the database and correct it if necessary.

    • Related Articles

    • My investments aren’t listed in the dashboard – what can I do?

      Investment not visible in the dashboard If an investment does not appear in your dashboard, please first check the following points: Did you receive the confirmation email after subscribing? Has the payment already been made? Are you using the ...
    • How do investments on CONDA Capital Market work and what are the risks involved?

      On CONDA Capital Market, you can invest in various financial instruments – including interest-bearing bonds, shares or mezzanine investments (e.g. profit participation rights, subordinated bonds or convertible bonds). You invest directly in the ...
    • Are my investments secure?

      At CONDA Capital Market, we act as an intermediary for securities. This means that investors invest directly in the companies (issuers). The investment is high-risk and there are no safeguards to protect against a total loss.
    • Can I sell or transfer my investments?

      As a rule, your securities are tradable. However, restrictions may apply in some cases. For example, some shares can only be transferred with the company’s consent. This is known as a transfer restriction. You can find further information in the ...
    • What information do I receive about the investments on offer?

      On each project page, alongside the company profile, you will find a basic investment information sheet containing details about the company, risks and information on the individuals involved. We are legally obliged to check the information sheet for ...