How do I verify my account with CONDA Capital Market?
Verification (KYC) at conda-capital.com
To be able to invest on conda-capital.com, you must verify your identity (KYC process). This step ensures that your details are correct and that legal requirements regarding anti-money laundering are met.
Please note: Verification can only be carried out by the investor themselves. It is not possible for someone else to do this on their behalf.
Step-by-step guide to verification
1. Preparation
Please have the following items to hand:
• Your valid passport or identity card
• Your mobile phone
• Your mobile phone
2. Start verification
Log in to your CONDA account, click on your name in the top right-hand corner and select “Account overview”. Then click on the “Verification” menu item.
A new page will open. Select the "Start KYC process" button there.
3. Complete the identification process
Follow the instructions on the screen:
a) Enter your mobile phone number.
Note: You will receive a verification code via text message during the identification process.
b) Scan the QR code with your mobile phone.
Note: A secure page will open for the identification process.
c) Select the type of document (passport or identity card) and take a photo of it.
Tip: Make sure the image is not mirrored, no fingers are visible on the document, and all details are clearly legible.
Warning: Please ensure that AI optimisation or other camera effects are disabled, as they may affect image quality.
d) Take a selfie (a photo of yourself).
Tip: Make sure your face is well lit and clearly recognisable.
e) Return to your CONDA account.
f) Enter the SMS TAN you received during the process to complete the verification.
Once the KYC process has been successfully completed, you will receive confirmation that your verification has been completed.
Privacy and Security
Your data will, of course, be treated confidentially and stored securely. The entire process takes place via encrypted connections and complies with all applicable data protection and security standards.
Common mistakes & tips
• Incorrect or incomplete documents: Only valid passports or identity cards are accepted. Driving licences or expired documents will result in rejection.
• Unreadable photos: Blurred, cropped or reflective images will delay the verification process.
• Interruption of the process: If you cancel the identification process, the KYC process must be restarted from the beginning.
• Incorrect phone number: The SMS TAN can only be sent if the number has been entered correctly.
• Technical recommendation: It is best to carry out the process in a quiet environment with a stable internet connection.
• Incorrect or incomplete documents: Only valid passports or identity cards are accepted. Driving licences or expired documents will result in rejection.
• Unreadable photos: Blurred, cropped or reflective images will delay the verification process.
• Interruption of the process: If you cancel the identification process, the KYC process must be restarted from the beginning.
• Incorrect phone number: The SMS TAN can only be sent if the number has been entered correctly.
• Technical recommendation: It is best to carry out the process in a quiet environment with a stable internet connection.
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